RMA Request Form

>>NEW! You can now shop for Service & Repairs HERE as well!

Please complete the RMA form below to request repair or calibration service for Tempo Communications products.

To verify Tempo can repair your product, please check the Price Sheet or contact our repair department at repair@tempocom.com or call 800-642-2155 and press 3 for Repairs/ Returns. Please complete the required fields below and it will be forwarded to our Repair Customer Service Team. An RMA will be issued within 24 hours.

Repair/Calibration Authorization Request
First Name*
Last Name*
Company Name*
Address*
City*
State/Province*
Country*
Country
Postal Code*
Email Address*
Phone*
Tempo Account#
Freight Account
- Use my freight account number
- Add Shipping Charge to Invoice
Freight Account
- Use my freight account number
Freight Account#*
Shipping Details
- Same as above
Address
City
State/Province
Country
Country
Postal Code
Item Details
Returning Part Number*
Serial Number
Quantity*
Service Requested
Warranty
Require Estimate
Payment Method
Purchase Order
Problem Description/Upgrade Details: Please include as much detail as possible:*
Policy
- I acknowledge that I have read and expressly consent to the collection and usage of this information as described in the Privacy Policy. *
Updates
- I consent to receiving additional sales, marketing and other information about the products and services of Tempoand its affiliates. You may unsubscribe at any time.

In-Warranty Units: You will receive an email response back with an RMA Number and the shipping address of our repair center. Do not ship your product back until you receive an authorization Number (RMA)
Out of Warranty Units: You will receive an email or phone call with the estimated repair cost, if estimate is required. Otherwise, repair charges will be based off the current flat rate repair price.

RMA Request Form

Repair/Calibration Authorization Request

Item Details